Indian Travel and Tour provides a 24 hour service for our cleints.
we may charge extra for unsociable hours.
[Top...]
Q:
How do I meet the driver if i am arriving at the airport?
A:
Your driver will meet you inside or outside the
airport as per your request. He or she will be holding a board with your
name. Your name will be hand written on this board. If possible we will
supply you with the name and mobile/cell phone number of the driver.
[Top...]
Q:
What will happen if we do not meet
the driver?
A:
If you are unable to contact the driver please
ring us at 0091 . The operator will locate the driver for you. [Top...]
Q:
What if the flight is delayed or
early?
A:
The driver who is allocated to pick you up will
check the flight status on the day. if you have made other arrangements
the driver will arrive according to those arrangements. [Top...]
Q:
I have completed a booking with your company will you confirm this?
A:
Yes we will confirm your booking in written and
also give you a reciept if required. If you do not receive this confirmation please contact
us. [Top...]
Q:
Do I have to pay any additional charges or cost?
A:
Toll charges will be added to your bill or you pay them yourself, we will notify you before we charge your card..[Top...]
Q:
Can you guarantee that your driver will be at
the airport on time?
A:
Our drivers will make every
effort to arrive on time,at times it is difficult to predict delhi traffic and
other situations outside of our control. [Top...]
Q:
Can I pay by credit card?
A:
We accept major credit cards via
the website or other means.[Top...]
Q:
Do I need to pay in advance?
A:
It depends on the situation. Where you
elect to pay on arrival we will require card details to secure the booking.
[Top...]
Q:
Will my credit card number be secure?
A:
Yes, the credit card transaction
will be processed by credit card machine. [Top...]
Q:
Can I smoke in the car?
A:
You may smoke only with the permission
of the driver who is free to decide at his or her own discretion. In Coaches
you are not permitted to smoke as we have a non smoking policy.
Tipping is not essential, In India
it is considered a appreciation of good service. [Top...]
Q:
Can I cancel my booking?
A:
Yes, you can cancel or postpone a
booking. Please contact us for more information[Top...]
Q:
If I have paid by credit card and cancel my booking
and can I get a refund?
A:
Refunds are only available on Taxi
services. Hotel reservations and holiday packages are not reundable as we
have to pay hotels, Guides and other services in advance and they have a
no refund policy[Top...]
Q:
How much luggage can I carry?
A:
It is essential that you book a vehicle capable
of carrying your luggage for an efficient transfer from the airport and
travel in INDIA.[Top...]
Q:
How do I query or cancel a booking?
A:
You can cancel a booking for airport cab service
24 hour in advance. [Top...]
Q:
What do you mean desired time of pickup ?
A:
This is to facilitate flexible pickup arrangements,
whenever required. If you are a departing customer we can suggest a time
of pick up. Please note that these are estimates and journey times may vary
dependant on incidents, weather and other unforseeable reasons. If you are
unsure please leave it blank and we would suggest a pick up time. If you
are a arriving customer give us the flight details and we will check the
flight status. You are welcome to make any arrangement suitable to you.
[Top...]
